As many of you who follow the comments know I had a few issues with getting 3oclockreep. It seems that when you use a PayPal e-check you have to wait roughly a fortnight for it to clear before you can download your music. Which sort of defeats the purpose of the instant gratification that digital download provides, right?
Sure, you say, just use the Google Checkout idiot. Riiggght. I tried that, about 93,183 times, and I kept getting a funky error.
Just buy it again, dumbass, you might say. I thought of that too, because, well it’s only $4. But then I remember that I don’t actually have a job and while it is only $4, I couldn’t make myself do it.
So I e-mailed TuneCore’s customer service begging them to cancel the stupid e-check order and allow me to buy it with my credit card. AND THEY DID!
Not only did they help me out, but after I had so many problems with Google Checkout they offered to help me out some more. Lucky for them (and double-plus lucky for me), I figured out how to get PayPal to use my damn debit card to let me get the songs RIGHT NOW. Because it’s been like 24 entire hours and I didn’t have them. I was going a little bit on the bonkers side of batshit insane. I am impatient if nothing else.
And in this digital age, I don’t think we often hear about the customer service wins. We always hear about the nightmares. But this, this was a win and I think TuneCore deserves some props for helping out a slightly-imbalanced Westernerd who needed a fix.
Now I am going to go listen to these songs on repeat and report back later, probably with lyrics.